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Consultancy
Web Design
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Systems Maintenance
Comms Support
Remote Management
Server Support
Desktop Support
Software Support
On Site Engineers
Equipment Builds
Outsourced IT

 


Systems Maintenance


AN4 Services Systems Maintenance Support solution is specifically designed to reduce downtime and increase reliability of your organisations IT equipment. In this age where most businesses are driven by IT, it is imperative that any support costs associated with the maintenance of equipment achieves a maximum ROI by minimising downtime.
 
 



Service at a glance….

  • Automatic Loan Equipment – where repairs cannot be completed on site within the required timescale, spare equipment of similar specification will replace the faulty equipment.

  • Reinstallation of Software – Our engineers will leave you fully operational by cloning or reinstallation.

  • Service Precall – Precalling enables AN4 to try and ensure that the site engineer is fully briefed and equipped to fix the call on the first visit.

  • Remote Diagnostics – Enables technical consultants to access remote servers to diagnose and cure problems.

  • Work Through Policy – If an engineer is working on a particular fault that is critical to your business operation, he will continue to work outside normal hours to resolve the problem, if it is practical to do so.

  • No Hidden Charges – Contracts include the full details on what is and what is not covered.
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    The Key Benefits

  • Offers complete support for your business around the clock.

  • Provides support for your whole system including third party add-ons.

  • More responsive and flexible engineering resources.

  • Improved Service Delivery levels.

  • Access to higher skill levels.

  • Reduces Total Cost of Ownership.

  • Experienced professional staff who deal with system crashes daily.
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    Can your organisation bare the cost of IT down time?


    In today’s technology driven market places, our ability to harness the true benefits of technology are endemic to the success of our businesses however, our organisation wide reliance on this technology exposes us increasingly to the threat of its failure. You have to ask yourself ‘can we afford IT environment down time?’ In answering this question you must consider factors beyond the obvious financial implications and issues such as staff moral and customer relationships must also be considered.

    AN4 Services provide completely tailored server support solutions to ensure that you have constant access to the expertise, resources and skill-sets necessary to sustain your business architecture, delivered within a cost effective and efficient outsourced model.