welcome to AN4 Group  
     
 


Consultancy
Web Design
Web Hosting
Systems Maintenance
Comms Support
Remote Management
Server Support
Desktop Support
Software Support
On Site Engineers
Equipment Builds
Outsourced IT

 

On Site Engineers

AN4 Services can offer, clients with larger sites requiring hardware and software support, dedicated on site engineering support. This engineer will be responsible for attending hardware faults and preventative maintenance calls as his priority. When available the engineer can assist in other tasks as directed by the client.
 
 



Service at a glance….

  • Unboxing and installation to the desk.

  • Control and installation of consumable parts.

  • Management of desktop and laptop warranty.

  • Assist taking calls on the Helpdesk.

  • Upgrade project rollouts.

  • Image restore.

  • Re-configuration service.

  • Preventative maintenance.

  • Server management e.g. patching & housekeeping.

  • Purchasing advice.

  • Equipment inventory Management.

  • Routers.

  • Switches.

  • Hubs.

  • Network Adaptors.

  • Terminal Servers.

  • Microsoft, Novell & Linux OS.

  • Intel Based Hardware.

  • Alpha Based Hardware.

  • DAS, NAS and SAN Solutions.
    		•  
     

    The Key Benefits
  • No requirement for the client to hire permanent staff.
  • The contracted charge covers maintenance on all registered equipment on site.
  • Engineers will be available 9x5 with a ‘site aware’ backup.
  • Removes the cost of training and development for staff.
  • Removes the need for pay reviews to reflect staff performance and/or abilities.
  • Access to higher skill sets.
  • Experienced professional staff with expertise in all specific areas required.
    		•   
     

    Summary

    In today’s technology driven business world it is difficult to keep up with the constant changing technologies and costs of employing full time support staff. AN4 can provide Industry Certified engineers for 6, 12 and 24 month periods for a fixed cost, allowing you to concentrate on other aspects of your core business. AN4 Services provides engineers that are capable of fulfilling our support contract SLA, which will ensure that you have all the support your organisation needs.

    AN4 take the worry out of supporting your organisation!