Working with corporate clients, AN4 Services Desktop Support offers a complete
and comprehensive notebook, PC, monitor, printer and networking hardware
maintenance.
Service at a glance….
Desktop support with up to 24x7 contract cover available.
Flexible response and fixed levels of cover.
Dedicated service delivery management for larger contracts.
Call Management.
Rapid parts availability.
Internal Audits.
Audited and approved by all the industries major manufacturers.
The Key Benefits
Reduce the total cost of ownership of your IT infrastructure.
Releasing internal IT staff for more strategic work.
Hand over problem ownership to someone who will take over all responsibility.
Maximise user access.
Understand issues, problems, and generation of statistics.
Deploy skilled technical resources more quickly.
Provides cover for holidays and sickness for key IT personnel.
Reduces the reliance on costly and highly skilled personnel.
Reduces expensive training and development costs.
Summary
Working with AN4 Services to outsource your desktop support services ensures that your business will gain the highest levels of support, guaranteed within stringent Service Level Agreements (SLA’s)
AN4’s desktop solutions enable you to reduce the drain on your resources allocated to field repair and maintenance. Going far beyond basic manufacturer warranties, AN4 can offer your business around the clock, nationwide support and resolutions for all of your desktop needs.
